Date of Award
10-2022
Rights
© 2022 Jeffrey L. Brown
Document Type
Dissertation
Degree Name
Doctor of Education (EdD)
Department
Education
First Advisor
Ella Benson
Second Advisor
Ian Menchini
Third Advisor
Dan Feinberg
Abstract
Electronic medical record systems (EMRs) were quickly adopted by ambulatory care practices due to federal government programs encouraging their rapid adoption and implementation. The accelerated implementation and adoption of these digital care systems introduced new forms of administrative burdens that have become negatively associated with the practice of medicine. Research regarding the challenges related to implementing and adopting EMR systems has been abundant. However, there is little research on EMR optimization strategies within ambulatory practice settings. This qualitative phenomenological study explored the lived experiences of ambulatory practice leaders and the strategies they used to optimize EMR systems. The data collected for this study included individual semi-structured interviews with senior leaders throughout a multi-site ambulatory practice in the northeastern United States. Kotter’s (1996) eight-step process for leading change served as the conceptual framework for this research study. The findings revealed several themes and subthemes associated with ambulatory practice leaders and their strategies to optimize EMR systems. This study supported various concepts in leading change that can potentially offer more effective strategies ambulatory practice leaders can use to optimize EMR systems.
Preferred Citation
Brown, Jeffrey L., "Strategies Ambulatory Practice Leaders Use In Optimizing Electronic Medical Record Systems" (2022). All Theses And Dissertations. 438.
https://dune.une.edu/theses/438
Included in
Business Administration, Management, and Operations Commons, Educational Leadership Commons, Health and Medical Administration Commons, Health Information Technology Commons, Management Information Systems Commons
Comments
Ed.D. Dissertation